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shazwanpacat
Participant

SIC failed to Initialize

Hi,

Currently I'm having issue when initializing SIC between Gateway and MDS.

As far as i know, SIC using port 18211 to communicate between MDS and Security Gateway.

 

MDS version: R80.30 Take 196

Security Gateway version: R80.30 Take 221

 

FYI:-

  1. Ping between MDS and Gateway - Success
  2. Telnet 18211,18191 from MDS to Gateway - Success
    • tcpdump on Gateway showing output on port 18211,18191.
  3. Initialize SIC - Failed
    • tcpdump on Gateway not showing any output, seems like no attempt so initialized connection to port 18211.
  4. No firewall between MDS and Gateway 

I tried to monitor $CPDIR/log/cpd.elg, found out below messages, not sure if I'm looking at the correct SIC logs.

cpdelg.PNG

cpdelg1.PNG

 

Is there any method to check why SIC still can't communicate?

Thanks!

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G_W_Albrecht
Legend
Legend

What do you get when testing SIC communication in Dashboard GW object ? Did you try fw unloadlocal on GW already ?

CCSE CCTE CCSM SMB Specialist
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