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Arthur_DENIS1
Advisor
Advisor
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Import package failed with CPUSE

Hi,

I get an error when I try to import an upgrade package with CPUSE:

MDM> installer import local/ home/admin/R8020/Check_Point_R80.20_T117_Fresh_Install_and_Upgrade_Security_Management.tgz

Import process failure. disk space check error

 

Someone already get this king of message ?

 

This is not a real disk space error, as you can see a lot of space remain:

[Expert@MDM]# df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/mapper/vg_splat-lv_current
                      198G   95G   94G  51% /
/dev/sda1             289M   24M  251M   9% /boot
tmpfs                  16G     0   16G   0% /dev/shm
/dev/mapper/vg_splat-lv_log
                     582G  9.0G  561G   2% /var/log

LVM overview
============
                  Size(GB)   Used(GB)   Configurable    Description
  lv_current    201        95         yes             Check Point OS and products
 lv_log        600        9          yes             Logs volume
    upgrade       222        N/A        no              Reserved for version upgrade
    swap          26         N/A        no              Swap volume size
    free          28         N/A        no              Unused space
    -------       ----
  total         1077       N/A        no              Total size

 

Any idea ? Thanks guys 🙂

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2 Solutions

Accepted Solutions
Arthur_DENIS1
Advisor
Advisor

Solved !

As the folder /var/log/upload was not present, disk space check was failed...

Creating the missing folder solved the issue: mkdir /var/log/upload

 

Thanks a lot to Boaz 🙂

View solution in original post

Boaz_Orshav
Employee
Employee

Issue was because /var/log/upload didn't exist on the machine.

Usually the directory is created during the installation.

Creating the directory manually solved the issue

 

View solution in original post

9 Replies
Tal_Paz-Fridman
Employee
Employee

Hi 

 

Adding members from our Product Organization to look at this issue @Boaz_Orshav and @Liat_Cihan 

 

Tal

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HeikoAnkenbrand
Champion Champion
Champion

Hi @Tal_Paz-Fridman.,

I had the same issue with a R80.20 gateway with ‚installer import local‘  and WebGUI install.

I would install a upgrade packet R80.30 on a R80.20 gateway. On the gateway I had about 29 GB free space on the root partition:-)

 

➜ CCSM Elite, CCME, CCTE
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Arthur_DENIS1
Advisor
Advisor

Yeeaahhhh i'm not alone 😁

Currently running R77.30, target R80.20, with cpuse version 1728. I got this issue with management - open server, and previously with a gateway 5200.

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Arthur_DENIS1
Advisor
Advisor

Solved !

As the folder /var/log/upload was not present, disk space check was failed...

Creating the missing folder solved the issue: mkdir /var/log/upload

 

Thanks a lot to Boaz 🙂

tzvika_moscovic
Explorer
what is the solution ?
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tzvika_moscovic
Explorer
what is the solution ?
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Boaz_Orshav
Employee
Employee

Issue was because /var/log/upload didn't exist on the machine.

Usually the directory is created during the installation.

Creating the directory manually solved the issue

 

valterj
Contributor

In my case, both directories (upload and upgrade) were created in /var/log and I received the same error. 

Could you help me?

Regards

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the_rock
Legend
Legend

I would open new post for that, just to keep it separate and also attach a screenshot, so we can help you.

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