Import package failed with CPUSE

[Arthur_DENIS1]

Hi,

I get an error when I try to import an upgrade package with CPUSE:

MDM> installer import local/ home/admin/R8020/Check_Point_R80.20_T117_Fresh_Install_and_Upgrade_Security_Management.tgz

Import process failure. disk space check error

Someone already get this king of message ?

This is not a real disk space error, as you can see a lot of space remain:

[Expert@MDM]# df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/mapper/vg_splat-lv_current
                      198G   95G   94G  51% /
/dev/sda1             289M   24M  251M   9% /boot
tmpfs                  16G     0   16G   0% /dev/shm
/dev/mapper/vg_splat-lv_log
                     582G  9.0G  561G   2% /var/log

LVM overview
============
                  Size(GB)   Used(GB)   Configurable    Description
  lv_current    201        95         yes             Check Point OS and products
 lv_log        600        9          yes             Logs volume
    upgrade       222        N/A        no              Reserved for version upgrade
    swap          26         N/A        no              Swap volume size
    free          28         N/A        no              Unused space
    -------       ----
  total         1077       N/A        no              Total size

Any idea ? Thanks guys 🙂

[Tal_Paz-Fridman]

Hi 

Adding members from our Product Organization to look at this issue @Boaz_Orshav and @Liat_Cihan 

Tal

[HeikoAnkenbrand]

Hi @Tal_Paz-Fridman.,

I had the same issue with a R80.20 gateway with ‚installer import local‘  and WebGUI install.

I would install a upgrade packet R80.30 on a R80.20 gateway. On the gateway I had about 29 GB free space on the root partition:-)

[Arthur_DENIS1]

Yeeaahhhh i'm not alone 😁

Currently running R77.30, target R80.20, with cpuse version 1728. I got this issue with management - open server, and previously with a gateway 5200.

[Arthur_DENIS1 · Accepted solution]

Solved !

As the folder /var/log/upload was not present, disk space check was failed...

Creating the missing folder solved the issue: mkdir /var/log/upload

Thanks a lot to Boaz 🙂

[tzvika_moscovic]

what is the solution ?

[tzvika_moscovic]

what is the solution ?

[Boaz_Orshav · Accepted solution]

Issue was because /var/log/upload didn't exist on the machine.

Usually the directory is created during the installation.

Creating the directory manually solved the issue

[valterj]

In my case, both directories (upload and upgrade) were created in /var/log and I received the same error. 

Could you help me?

Regards

[the_rock]

I would open new post for that, just to keep it separate and also attach a screenshot, so we can help you.