SmartConsole service filter doesn't work

[Leader_Kiongi]

Hello guys,

Maybe a stupid question from me (sorry if that's the case) but when I want to filter in SmartConsole using port range object, it doesn't always work (see the screenshot enclosed, for example I used a service range TCP/600-1023 to filter out those ports but I still see TCP/832, TCP/837, TCP/1009 etc...). Do you know why ? This can be quite frustrating as I need to create individual service object for each port to filter. 

Thanks in advance for your help.

Regards,

Alain

[PhoneBoy]

What version/JHF?
Have you opened a TAC case? https://help.checkpoint.com 

[Leader_Kiongi]

Thanks @PhoneBoy . We're running R81.10 JHF Take 87. No I didn't open a TAC case, I already have a few pending for other issues without any solution. This is not high priority, I was wondering if someone else has already faced the same issue.

Thanks !

Regards,

Alain