In GAIA License Activation status shows not activated

[Checkmate_000]

The license has been successfully attached, and its status appears as OK in both SmartConsole and the CLI output and the blades are working as expected but in the Gaia portal, the license activation status shows as "Not Activated." Please let us know what could be causing this discrepancy.

[Chris_Atkinson]

Version / JHF and please provide the redacted output of "cplic print" from the machine?

[Checkmate_000]

Current version is R81.10 / Take_110

[the_rock]

I had that issue happen once only and after reboot, all was fine. I see its the mgmt server, so you can reboot it literally any time.

Andy

[G_W_Albrecht]

You have a duplicate license on the SMS - this is not good, so first remove one of them. Could well be that the issue is resolve afterwards, as duplicate or no longer valid licenses can cause strange issues....

[Tal_Paz-Fridman]

Is the machine able to connect to the Internet and more specifically to Check Point Download Center? (a simple check would be from Software Updates > Available Updates page)

Relevant consent flag enabled?

[the_rock]

Super valid point @Tal_Paz-Fridman