After proceeding sk181171, cli connection is not possible

[bund]

Hi everyone

I'm going to create a user through the document.

https://support.checkpoint.com/results/sk/sk181171

The onetime scripts were successfully completed.

But I can't access web and cli through the new user.

It shows 'permission denied.'

Why is this being denied?

When you can't access through cli, is there a new way to create a new user?

With a password policy on it and my account locked, and no account knowing my password, is there a way to create a new user?

Thank you in advance.

[PhoneBoy]

Version/JHF?
Where exactly are you seeing "permission denied"?
Screenshots might be helpful also. 

A TAC case might be quicker, though: https://help.checkpoint.com 

[bund]

My version is R81.10. Take 132

This is standalone. However, the same symptoms appear in distributed.

The denial of permission appears in the WebUI.
The CLI cannot be accessed even if a password is entered.

[the_rock]

Just to make sure, admin account works, just not the new user, right? If so, I would check one thing. Navigate to /etc/ssh, then look for file called sshd_config, VI the file and search for PasswordAuth, make sure all those lines say yes, there should be 5 of them I think. If not, change them, save the file, try again.

Andy

[bund]

Existing administrator accounts work well.

It looks like this in sshd_config.

The line searched for 'Pass' is as follows.

Even if I change the content, my new user cannot access it.

vi /etc/ssh/sshd_config

# To disable tunneled clear text passwords, change to no here!
#PasswordAuthentication yes
#PermitEmptyPasswords yes
PasswordAuthentication yes

#KerberosOrLocalPasswd yes

Match address X.X.200.200,0::0/0,0.0.0.0/0
PasswordAuthentication yes

[the_rock]

Not sure what to say, sorry...I also tested this in R81.10, no issues. I would contact TAC to see if they can help.

Andy

[the_rock]

I just tested it in R81.20 and worked fine.

Andy