kernel panic macOS 10.15 Beta (19A526h) Catalina

[ake_schmidi]

Hello Together
I have with the latest beta of macOS Catalina some kernel panics when macOS is starting up.
Installed versions:
Endpoint Security: E80.89
macOS: 10.15 Beta (19A526h)

Is there already a new version? Or does anyone have a workaround?

[PhoneBoy]

We currently don't have an Endpoint client available that supports Catalina.
EA versions are generally made available a few weeks after GA of the relevant MacOS X release.

[schoenf]

Is there any Beta out, that can be tried. I really would need a solution for it?

On one instance of Catalina it works (Mac mini) (using Certificate and Certificate Store) on two MacBooks Pro it shows different behaviour, but it doesn't work.

waiting...

-werner

[rliessum]

This is ridiculous. I talked about it with several PM's in the past and it is a recurring problem. Start developing software while the MacOS developers release is out instead of testing with EA after the fact. MacOS users tend not to wait with upgrades.

[Ryan_St__Germai]

You could say the same thing for Windows releases. What is the point of Apple and Microsoft offering Insider releases/betas if they are not being used by developers?

[G_W_Albrecht]

I would uninstall EPS client when using the latest beta of macOS - it surely is unsupported, so it makes no sense to keep it uinstalled during beta testing ! According to sk117536, E80.89 client supports macOS Mojave (10.14) and macOS High Sierra (10.13) only. See sk117536 Endpoint Security Homepage for details - here we also can read: We are committed to offer early availability clients within 3 weeks of OS GA and to announce GA within 2 months of OS GA, however in practice we are delivering much faster. See sk115192 for OS support timeline.

[schoenf]

First experiences with Catalina:

on one of three systems it works, on the other two I get errors and cant get it to work.

waiting for a new version....

[Tom_Kendrick]

Please reach out to me directly with your details. I'll try to see where R&D are with the version as I've seen a working client, but will depend on what you want to do / run.

Due to holidays in Israel, many R&D contacts are not back in the office until Tuesday 15th October.

Tom

[schoenf]

Dear Tom!

I am currently running (see below) which works on one of three Catalina machines. I am happy to test any beta you might have available. 

Endpoint Security VPN for Mac

Mac OS X

Client

IPsec

E80.89 (sk131152)

No

Yes

No

[rliessum]

I'm looking into the specifics on our end as well, looks like there is a conflict with gemalto middleware for smart cards. 

[Tom_Kendrick]

Just to feed back - HQ Team say they should have a new internal build they want certain Check Point staff to test with created today, and therefore are on track to release an Early Availability version, by the end of the month.

I will keep tabs on the release of this, and share once I have something that's public.

[Vesso3003]

Hello CP Team,

Could you please update us on this?

When can we expect the new version?

Thanks.

[windzug]

**bleep**, almost two month after release still no release? In 10 month the next OS version will be available. When do you think will be the release? The calendar shows November EA und December... Please start thinking, that most user will update earlier on MacOs than on Windows... If I could, I would ditch this tool...

[Eyal_Magidish]

Dear all,

My name is Eyal Magidish, I am Group Manager responsible for Endpoint products.

I would like to share with you our current progress.

Catalina released to the public on October 7, 2019. Catalina is the first version of macOS to support only 64-bit applications and the first to include Activation Lock.
The technical issues were more significant than a quick fix and they impacted the timeline. 

We are working to resolve the Catalina support situation and hope to have good news to announce in the upcoming days.

Thank you for your patience.

BR,

Eyal Magidish

[windzug]

Thanks for your statement. The switch to 64 bit is not new. I would say the info is around three years old? And the activation lock could have been tested in the beta release....

[G_W_Albrecht]

My production machine is on OS X 10.14.6 (18G103) - i think that is a good version. I see no need to constantly change OS but rather find it a non-professional approach for working environments. Been in IT for 35 years now - maybe i will only grow bolder in my old age 8).

[PhoneBoy]

Sometimes there are issues that don't show up until GA.
In any case, we are well aware of the demand for the client and are working to get it out as soon as we can.

[Tom_Kendrick]

Please see sk158913 announced yesterday.

There's now a Limited Availability release to test.

[rettinn]

How can I get access to the "limited access" download link?

[Lior_Arzi · Accepted solution]

It is part of the linked SK.

 sk158913 

Under the "Endpoint Security Clients Downloads" section

[PhoneBoy]

Many of our Software Downloads require your login to be associated with an account that has an active Software Subscription agreement, which is included with a support agreement with Check Point or an authorized partner.

[AlexNoir]

Hello,

Is there a release date for the version that supports mac os 10.15? I am experiencing kernel panics with this new version (E82.00) every time a boot my laptop (TracSrvWrapper  crashes). If it suceeded to boot there is no network (no wifi, ethernet, ...). I have searched for weeks a post of someone experiencing the same, with the same kind of problems, but I haven't found anything related.

If there is of any help, I attach a log after the crash .

Thanks for the help,

Alex

[AndreiR]

Hi AlexNoir,

GA version of Mac client should become available within next couple of days. I will update this thread when it appears for download. Please keep watching this thread or sk117536 or sk163094.

[Tom_Kendrick]

It's live now, under https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut... 

[joaogomes_cd]

Hello,

I've update to latest version of endpoint security vpn (E82.00) but the app keeps crashing on my MAC (OS CATALINA 10.15.2 (19C57)).

I can see the logo on the topbar but when I select any option the app crashes. 

Attaching the crash report on the post.

Any help would be appreciated.

[_Val_]

please open a support request