We have not able to run exe file

[Vinod_Yadav]

We have application file but we are not able to run anti ransomware behavioral guard and forensics is showing block

Gaia R81

Client E86.60

[Chris_Atkinson]

For any files confirmed/known to be non-malicious did you attempt an exclusion or report as a false positive via TAC?

[Vinod_Yadav]

Hi Chris_Atkinson,

This application is false positive we have required for all users.

[Chris_Atkinson · Accepted solution]

Where required review sk128472, sk122706 for configuration of exceptions.

Refer also:

https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Harmony-Endpoint-Admin-Guide/...

[Vinod_Yadav]

Thank You Chris_Atkinson for support