How to collect seat count and not communicate machine details in Endpoint Server

[Arun_R]

Hi Team,

Now I am coming with one new and the oldest requirement which I have done when my Endpoint Server ran on windows base.

I followed sk92328. This SK helped me to collect the Deleted machines & not communicating machines(certain time/days) details by generating the machines.txt file.

But I wonder, why I am unable to get the SK article now. Moreover, I believe this SK support only Windows-based Endpoint Server long back.

If this article been modified or removed from the database.? 

Do we have any procedure in Gaia where I can achieve this? 

Here I adding the script for your reference.

- Arun.R

[PhoneBoy]

The SK is marked internal.

The TAC should be able to assist you with this.

[Arun_R]

Hi Dameon,

Thanks for the update.

But I feel very bad about this, I can not open every time to collect the script from TAC. The important point is, raising TAC case is countable.

Can't you make it as it was before(i.e CCSP available).?

- Arun.R

[PhoneBoy]

Can't do that, sorry.

From what the SK says, the script, in it's current form, also does not apply to R77.30.03 (and probably not R80.20.M1 either).

The following SK may be useful, though: Changing the number of days for purging non-communicating E80.x clients 

[Arun_R]

No prob, the for the acknowledgment. 

My client wast to collect the machine details who are all not connected to the endpoint server. Do we have any possibility to do that?

-Arun.R

[PhoneBoy]

I think the “Endpoint Connectivity” report in SmartEndpoint will show you that.

[Arun_R]

Thank you so much for your acknowledgment.

Once I increase the purging non-communicating value "emon.purge.max.days" I will not lose my endpoint client details from the endpoint server. 

With the help of this, I will be able to collect all the machines details even though if they are not connected to the server way back when correct.?

- Arun.R

[PhoneBoy]

Seems like a reasonable approach.

[Arun_R]

Thanks for your assist.

- Arun.R