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Unable To See CCSA Certificate associated with my account

Hi Team,

I have given CCSA exam on 29th September 2018, however still i haven't received my Certificate. In my Checkpoint Account, it's showing me that "According to our records, no certification information was found for xxx.@xxx.com". Please, let me know what should I do? to have my certificate ASAP. I have appeared exam through Pearson Vue. I do have Score Report with me let me know if i need to share it with you.

Candidate ID:-CP0000101724

Registration:-342077820

Let me know if any further details are needed and please do needful.Thanks

Regards

Kapil Machhwara

+91 8130287666

Email_ID:- Kapilmachhwara2007@yahoo.com