Certificate Missing

[oktavian]

Hello, i have been passed CCSA & CCSE, but in my account my certificate CCSA is still missing

[the_rock]

@Jason_Tugwell is 100% the BEST person to help with that 🙂

Andy

[oktavian]

my candidate id is this

Candidate: Oktavian Nugraha
Candidate ID: ‎CP0000131905‎
Registration ID: 499485862

[the_rock]

Hey Oktavian,

Im sure Jason will sort it out once he sees the messages.

Best,

Andy

[_Val_]

I would not be concerned about this, just because CCSA is a prerequisite for achieving CCSA, but tagging @Jason_Tugwell to assist nonetheless

[Chris_Atkinson]

The usual process would be to contact account services to investigate assuming it was approx 2-3 weeks since the exam?

[Jason_Tugwell · Accepted solution]

Hello @oktavian 

I see this issue has been resolved by Account Services. 👍

The CCSA did not post correctly, because you did not have a User Center account when you passed the exam.

I'm glad this is fixed now.

Regards,

Jason

[Val1]

Hi Jayson,

I passed CCSE, and 2 Affinity Certificates (CCTA R81 and CCTE R81). I've heard this qualifies me for CCSM certificate but not showing. Can you help me please. 

Thanks!

[_Val_ · Accepted solution]

@Val1 it is best to open an independent discussion for this. Also, you can open a non-technical request via https://help.checkpoint.com

[Val1]

Nice Idea. I tried creating a SR. Page just loops to some dashboard marketing page. But created a separate discussion for this. thanks Val. (I like your name man)