Certificate Missing

[oktavian]

Hello, i have been passed CCSA & CCSE, but in my account my certificate CCSA is still missing

[the_rock]

@Jason_Tugwell is 100% the BEST person to help with that 🙂

Andy

[oktavian]

my candidate id is this

Candidate: Oktavian Nugraha
Candidate ID: ‎CP0000131905‎
Registration ID: 499485862

[the_rock]

Hey Oktavian,

Im sure Jason will sort it out once he sees the messages.

Best,

Andy

[_Val_]

I would not be concerned about this, just because CCSA is a prerequisite for achieving CCSA, but tagging @Jason_Tugwell to assist nonetheless

[Chris_Atkinson]

The usual process would be to contact account services to investigate assuming it was approx 2-3 weeks since the exam?

[Jason_Tugwell · Accepted solution]

Hello @oktavian 

I see this issue has been resolved by Account Services. 👍

The CCSA did not post correctly, because you did not have a User Center account when you passed the exam.

I'm glad this is fixed now.

Regards,

Jason