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Bac26
Contributor
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Smart-1 Cloud Email Alert with Smart task

Hello

I have Smar-1 Cloud and would like use smart task to send email alert when policy install, but on my email server need to allow the ip address that generate the email, which IP should set on my Email server? is the email generate from Smart-1 Cloud? but this private IP

 

Thank you

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1 Solution

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Timur_Khairulin
Employee
Employee

Hi Bac26,

 

Currently we supporting "send mail" and "web request" in SmartTask feature the "run script" did not supported in Smart-1 Cloud.

to be able reach the on-prem\cloud SMTP server you should allow inbound traffic from Smart-1 Cloud FQDNs according to your region.
o    EU:  eu-west-1.g04.checkpoint.com
o    US: us-east-1.g04.checkpoint.com
o    AP: ap-southeast-2.g04.checkpoint.com

 

we will update the documentation soon with correct information.

 

Thanks,

Timur

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5 Replies
PhoneBoy
Admin
Admin

The Smart-1 Cloud docs state that R80.40 SmartTasks is not supported: https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Check-Point-SmartCloud-Admin-... 
Not clear if this refers to SmartTasks in general or only SmartTasks on R80.40.
In any case, I recommend a TAC case here: https://help.checkpoint.com

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Bac26
Contributor

my version smart-1 cloud is 81.20, i opened a case

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Timur_Khairulin
Employee
Employee

Hi @Bac26,

You should allow traffic from one of the Smart-1 Cloud, public FQDNs to your email server according to your region:
o    EU:  eu-west-1.g04.checkpoint.com
o    US: us-east-1.g04.checkpoint.com
o    AP: ap-southeast-2.g04.checkpoint.com

You can run nslookup to this FQDN to check their IP, however this IPs may be changed from time to time.


BR,
Timur

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Bac26
Contributor

Hello

thank you for the answer but support told smart task not supported on Smart-1 Cloud

 

br

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Timur_Khairulin
Employee
Employee

Hi Bac26,

 

Currently we supporting "send mail" and "web request" in SmartTask feature the "run script" did not supported in Smart-1 Cloud.

to be able reach the on-prem\cloud SMTP server you should allow inbound traffic from Smart-1 Cloud FQDNs according to your region.
o    EU:  eu-west-1.g04.checkpoint.com
o    US: us-east-1.g04.checkpoint.com
o    AP: ap-southeast-2.g04.checkpoint.com

 

we will update the documentation soon with correct information.

 

Thanks,

Timur

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