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Louised
Explorer

rulebase internal error

Hello everybody
          Some people have reported that they cannot access the internet. There are many alert logs in the firewall logs, which indicate rulebase internal error。View/var/log/message to display fhandle_ Pool_ Add: Table kbufs - All available pools exhausted, FW-1: fwx_ Create_ Xlbuf: error allocating kbuf, FW-1: fwx_ Get_ Xlation: fwxl is NULL.I unable to install policy either.
When I restart the firewall, it returns to normal.What caused this and how I can avoid it next time.
Checkpoint SMC is R81.20,Gateway is 4600,R80.40 TAKE 180.
          Check the /var/log/message微信图片_20230724163209.png微信截图_20230725105052-日志.png微信图片_20230724162717new1.png

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5 Replies
_Val_
Admin
Admin

If looks like a performance issue that might be address by some tuning. Look into sk149254 for more details and references.

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Louised
Explorer

We noticed that both CPU and memory are very sufficient.It looks like some table is full.微信图片_20230724104132.png

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Chris_Atkinson
Employee Employee
Employee

Suggest upgrading the JHF to a more recent recommended one.

What is the current memory population of this appliance?

(Note 4600 are End of support and you should consider upgrading). 

CCSM R77/R80/ELITE
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Louised
Explorer

The memory of the appliance is currently 8GB, and we are planning to upgrade the new hardware by the end of the year. Can you help us determine what caused it? There are about 300 computers connected to the internet there.

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CheckPointerXL
Advisor
Advisor

Take 110

Released on 30 July 2023

PRJ-46113,
PRHF-28489

Security Gateway

In rare scenarios, the Security Gateway may drop the traffic after "Rulebase Internal Error" which occurs during policy installation.

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