nic down after upgrading dell r640 to gaia r81

[andy_currigan]

we have 2x r640 dell with x710 intel NIC on a cluster xl r80.30

we upgraded the standby member to r81 successfully

we then upgrade the other member to r81 but the after the upgrade it did not answer anymore to any interface... on the switch all the interfaces are down.

we checked also with the bus information as for sk86121 and the .rules file seems correct even if it's different then on r80.30 and from the other r81 gateway.

both gateway are exactly the same in terms of hardware and firmware revision

any suggestions?

thanks

[Chris_Atkinson]

Are you using the same SFP transcievers or DAC cable at both sites?

[andy_currigan]

yes same cables, furthermore not only the 10gb interface are down but also the 1gb copper interfaces

[Chris_Atkinson]

Thanks for clarifying, if it were limited to the X710 interfaces then I would say sk163267 might have been applicable.

Other customers have had success with the following on the Cisco side in similar cases but likely not here (given your prior involvment in the threads below).

#no lldp transmit
#no lldp receive

Refer also: 

https://community.checkpoint.com/t5/General-Topics/Intel-X710-10gbps-NIC-with-Cisco-Nexus-LINK-probl...

https://community.checkpoint.com/t5/Enterprise-Appliances-and-Gaia/R80-30-3-10-Interface-issues/td-p... 

For information specific LLDP configuration is possible as of R81 and higher per:

https://sc1.checkpoint.com/documents/R81/WebAdminGuides/EN/CP_R81_Gaia_AdminGuide/Topics-GAG/LLDP.ht...

[andy_currigan]

problem solved.

I simply overwrite the existing /etc/ude/rules.d/00-OS-XX.rules that was different then before the upgrade with old one and the interfaces are now back online.

anyway thank you for your support

[Arskaz]

Why has this changed? We I upgraded to R80.40 in the past, the old modified 00-OS-XX.rule was migrated automatically. Now it seems, that upgrading to R81.10 replaces that file with a default one. Not very friendly for remote upgrades...