Traffic not working on Mobile phone

[Prasaddere]

We have implemented Remote Access VPN. Both the blades enabled (IPsec and Mobile access). on Laptop, traffic is working over vpn tunnel but on mobile user is able to Autheticate but traffic is not working over tunnel. capsule VPN client is getting used on mobile.

[the_rock]

We definitely need more info to help. First off, are there any logs indicating this failure in smart console? Did it ever work?

Andy

[PhoneBoy]

Is Capsule VPN one of the allowed clients on your gateway?
Change it in the gateway/cluster object here:

[the_rock]

Valid point, forgot about that.

[Chris_Atkinson]

Which client and gateway versions are involved, is the client connected via IPv6?