Request to add application for inspection

HristoGrigorov · ‎2020-01-20

So, what's the right way nowadays to request application to be added for inspection?

I want "MSP360™ (CloudBerry) Remote Assistant" to be added to the list of recognized apps. In the past there was a Web page to request it but now I cannot find it anymore. Opening SR does not seem to give you such an option either...

PhoneBoy · ‎2020-01-21

You can still open a TAC case and provide signatures or work with your local office on it.

HristoGrigorov · ‎2020-01-21

Done. Let's see what happens....

Murad_Elmgbar · ‎2020-01-21

Hi,

You can use Custom application signature ACST. the tools avaliable to download in checkpoint.

HTH

HristoGrigorov · ‎2020-01-21

Thank you. Unfortunately my support level do not allow me to access this tool.

Stephen_Slater · ‎2020-01-21

Be careful how you are posting your links.

The link that you provided: dl3.checkpoint.com/paid/7d .... is not a public link, but was generated for you, based on your credentials, after you clicked the original download link.

We should see something like:

http://supportcontent.checkpoint.com/file_download?id=53486

or

https://supportcenter.checkpoint.com/supportcenter/portal?action=portlets.DCFileAction&eventSubmit_d...