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HristoGrigorov

Request to add application for inspection

 

So, what's the right way nowadays to request application to be added for inspection?

I want "MSP360™ (CloudBerry) Remote Assistant"  to be added to the list of recognized apps. In the past there was a Web page to request it but now I cannot find it anymore. Opening SR does not seem to give you such an option either...

 

5 Replies
PhoneBoy
Admin
Admin

You can still open a TAC case and provide signatures or work with your local office on it.
HristoGrigorov

Done. Let's see what happens....

Murad_Elmgbar
Contributor

Hi,

You can use Custom application signature ACST. the tools avaliable to download in checkpoint.

HTH

HristoGrigorov

Thank you. Unfortunately my support level do not allow me to access this tool.

SSlater
Employee
Employee

Be careful how you are posting your links.

 

The link that you provided: dl3.checkpoint.com/paid/7d ....   is not a public link, but was generated for you, based on your credentials, after you clicked the original download link.

 

We should see something like:

http://supportcontent.checkpoint.com/file_download?id=53486

or 

https://supportcenter.checkpoint.com/supportcenter/portal?action=portlets.DCFileAction&eventSubmit_d...

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