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HristoGrigorov

Request to add application for inspection

 

So, what's the right way nowadays to request application to be added for inspection?

I want "MSP360™ (CloudBerry) Remote Assistant"  to be added to the list of recognized apps. In the past there was a Web page to request it but now I cannot find it anymore. Opening SR does not seem to give you such an option either...

 

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5 Replies
PhoneBoy
Admin
Admin

You can still open a TAC case and provide signatures or work with your local office on it.
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HristoGrigorov

Done. Let's see what happens....

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Murad_Elmgbar
Contributor

Hi,

You can use Custom application signature ACST. the tools avaliable to download in checkpoint.

HTH

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HristoGrigorov

Thank you. Unfortunately my support level do not allow me to access this tool.

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SSlater
Employee
Employee

Be careful how you are posting your links.

 

The link that you provided: dl3.checkpoint.com/paid/7d ....   is not a public link, but was generated for you, based on your credentials, after you clicked the original download link.

 

We should see something like:

http://supportcontent.checkpoint.com/file_download?id=53486

or 

https://supportcenter.checkpoint.com/supportcenter/portal?action=portlets.DCFileAction&eventSubmit_d...

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