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FabioLima1
Contributor
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CHECK POINT WIZARD

Hello everyone, everything good ?
I'm trying to download the Gaia 81.10 image, but it's showing the message below, it's been a few days. could someone help me?

Download Wizard is currently unavailable due to application problem. Please try again later.

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2 Solutions

Accepted Solutions
PhoneBoy
Admin
Admin

Download R81.10 directly from: https://support.checkpoint.com/results/sk/sk170416
If you are getting 404 errors, it is likely because you do not have a Software Subscription associated with your account.
Contact your local Check Point office for further assistance if this occurs.

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the_rock
Legend
Legend

I really believe this is something on CP side thats the issue. I have full access and get exact same error you see.

Andy

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8 Replies
PhoneBoy
Admin
Admin

Download R81.10 directly from: https://support.checkpoint.com/results/sk/sk170416
If you are getting 404 errors, it is likely because you do not have a Software Subscription associated with your account.
Contact your local Check Point office for further assistance if this occurs.

FabioLima1
Contributor

Tks.

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the_rock
Legend
Legend

I really believe this is something on CP side thats the issue. I have full access and get exact same error you see.

Andy

FabioLima1
Contributor

True

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Tal_Paz-Fridman
Employee
Employee

I have sent this issue to the relevant owners and will update once I know more.

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the_rock
Legend
Legend

No rush mate, have a nice rest of your weekend!

Andy

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Ben_Dunkley
Contributor

Hi,

Any update on this?

It appears to be still broken and has been a couple of months...

(Also mentioned here: https://community.checkpoint.com/t5/General-Topics/Tip-of-the-week-Support-Center-s-Upgrade-Wizard/m... )

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_Val_
Admin
Admin

The tool is discontinued. I am checking with the relevant team if there are any plans to replace it with something else.

The upgrade path is described in the Installation and Upgrade guide for your target version, as well as in the Release Notes.

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