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AfterMath
Collaborator

WebSmartConsole - I can not log as a Super User (Admin)

Hi Guys!

WebSmartConsole. R81.10_JHF 66

I can log in websmartconsole only on read only mode!

1.PNG

1.PNG

 Admin mode: Why i can not log in admin mode!?

1.PNG

 

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12 Replies
test
Explorer

What is the question? Why cannot you log in in the admin mode? 

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AfterMath
Collaborator

Hi @test !

Why i can not log in admin mode!?

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_Val_
Admin
Admin

Check your admin profile, it can be read-only. Also, try restarting the server if you believe your admin account has full permissions.

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AfterMath
Collaborator

Hi @_Val_ 

In smartconsole client its ok, but in  websmartconsole only in read-only..

 

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_Val_
Admin
Admin

Got it. I believe WebSmartConsole is read-only by design. 

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AfterMath
Collaborator

@_Val_ 

May be not!

I have it on lab and its ok.. I can work on it on admin mode.

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_Val_
Admin
Admin

Yes, you are right. Please look into sk173968 - Web SmartConsole Troubleshooting. If it does not help, feel free to open a TAC request.

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Tal_Paz-Fridman
Employee
Employee

This is indeed the design. In recent Web SmartConsole takes we added this notification to several pages so that the administrator would be more aware of what can be done from each location.

Therefore, even if you login with the same Superuser administrator it will show this message because of the Web SmartConsole missing functionality (that is planed to be added in the future takes).

For example:

2023-03-15 14_55_27-Inbox - tfridman@checkpoint.com - Outlook.png

 

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AfterMath
Collaborator

Thanks @Tal_Paz-Fridman 

The point is that i can not log in websmartconsole as a super user (admin), i receive the follow error

1.PNG

But if i check the box read-only, it works...... But i can not do changes, as im on read-only.. 

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 So, its not about the notification, the point is that i can not log in admin mode.... In Smartconsole client works perfectlly.. 

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the_rock
Legend
Legend

I believe this is related to your post from yesterday. Anyway, below is what I see in my R81.20 lab, works fine. Btw, if you try standalone smart console as admin, it works? If so, can you add another admin and try web version?

Andy

 

Screenshot_1.png

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the_rock
Legend
Legend

I dont get that warning in R81.20 web smart console, works like a charm.

Andy

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the_rock
Legend
Legend

Never mind, disregard my last response @Tal_Paz-Fridman . When I logged in initially, it never showed banner on top it was read-only, though came up after few mins, but sitll lets me install the policy...strange.

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