SmartConsole R81.20 81.20.9700.663 Popping to the Front

[Timothy_Hall]

Every 5 minutes or so if running the Windows SmartConsole R81.20 81.20.9700.663 in demo mode, it pops over top of all my other windows on its own taking the focus, and must be minimized again.  This is extremely annoying when trying to run a class with a shared display as it also erases all my annotations; this didn't happen in my class last week but started when I updated the R81.20 SmartConsole over the weekend.  Another attendee using the same version is seeing this same behavior, I don't why the SmartConsole needs to do this but it is not helpful, and I don't see any alerts or updates present in it that would justify this intrusive behavior.  Please undo whatever was changed here in the next update, thanks!

[PhoneBoy]

Guessing it’s a bug of some kind.

[Timothy_Hall]

Yeah almost like it is trying to do one of those pop-up notices (although one doesn't appear) and failing, but still grabbing focus to get a response from the user.

[the_rock]

Maybe @Ilya_Yusupov can help with this? I have all the CONFIDENCE in him!

Andy

[Liat_Cihan]

Hi Timothy.

I will contact you privately to see how we can solve this.

Liat

[Liat_Cihan]

Hi,

This is indeed a bug, and we are currently working on a solution. Once we have it, I will update the forum.

Liat

[_Val_ · Accepted solution]

Hi @Timothy_Hall, here is the answer from R&D:

1. For now, the customer can work with version R81.20 81.20.9700.660 and below.
2. Wait for Check Point to upgrade the demo mode servers.