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Having problem with my clusterXL: Error message "HA module not started" after cphaprob stat.
Cluster XL is enabled using cpconfig
#cphaprob stat
HA module not started
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If you forgot to select "install ClusterXL" in the wizard, you must install the gateway again.
Also a possible cause:
Cluster membership was not enabled completely on the problematic machine.
Perform the following steps in order to make sure that cluster membership is enabled on the problematic machine:
- Run cpconfig command in expert mode and choose 'Disable cluster membership for this gateway'.
- Reboot the machine:
# reboot - Run cpconfig command in expert mode and choose 'Enable cluster membership for this gateway'.
- Reboot the machine:
# reboot
If that doesn't help, here's what you need to do also:
- Now reset SIC and initialize SIC via cpconfig new.
- Now install the policy from SmartConsole
Now check the cluster state via cphapro stat
If this does not help, execute the following SK:
- sk109755
- sk88360
- sk151952
- sk110573
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To start
#cpha start
Make sure it is configured to start at boot based on cpconfig
#cpconfig
Select option to "Enable cluster membership for this gateway"
If is says disable it is already enabled.
Also, make sure policy is installed that deems this box is a cluster member.
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probably your gateway need a policy firewall where it say that he is part of a cluster too
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Hi guys, error persists...
Any other suggestions??
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During first time wizard did you check unit is a part of a cluster? what is the output of fw stat?
If you have done (checking unit is a part of a cluster) and you have configured a check point cluster object correctly on the management server with a security policy I suggest to open a tac issue or contact your local partner
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What if I did not enable ClusterXL during the Gaia First Time Configuration Wizard? Is there other ways to install or enable ClusterXL?
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have you checked if the coreXL configuration is the same on the cluster members?
if enabled or not, if the number of "fw instance" is equal between members.
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I assume that both gateways are identical (appliances, corexl config, software versions etc) and you have configured gateways correctly as a cluster member at first time wizard, and also you have a regular gateway license. Run cpconfig command choose 'enable cluster membership for this gateway', exit from cpconfig menu and reboot the machine. Install policy gateways and then check the status again.
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" I assume that both gateways are identical (appliances, corexl config, software versions etc) and you have configured gateways correctly as a cluster member at first time wizard, and also you have a regular gateway license. Run cpconfig command choose 'enable cluster membership for this gateway', exit from cpconfig menu and reboot the machine. Install policy gateways and then check the status again "
The solution above work for me. I just had to install the policy, and after that my cluster went Up. Thanks
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If you forgot to select "install ClusterXL" in the wizard, you must install the gateway again.
Also a possible cause:
Cluster membership was not enabled completely on the problematic machine.
Perform the following steps in order to make sure that cluster membership is enabled on the problematic machine:
- Run cpconfig command in expert mode and choose 'Disable cluster membership for this gateway'.
- Reboot the machine:
# reboot - Run cpconfig command in expert mode and choose 'Enable cluster membership for this gateway'.
- Reboot the machine:
# reboot
If that doesn't help, here's what you need to do also:
- Now reset SIC and initialize SIC via cpconfig new.
- Now install the policy from SmartConsole
Now check the cluster state via cphapro stat
If this does not help, execute the following SK:
- sk109755
- sk88360
- sk151952
- sk110573
- Mark as New
- Bookmark
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If you forgot to select "install ClusterXL" in the wizard, you must install the gateway again.
Also a possible cause:
Cluster membership was not enabled completely on the problematic machine.
Perform the following steps in order to make sure that cluster membership is enabled on the problematic machine:
- Run cpconfig command in expert mode and choose 'Disable cluster membership for this gateway'.
- Reboot the machine:
# reboot - Run cpconfig command in expert mode and choose 'Enable cluster membership for this gateway'.
- Reboot the machine:
# reboot
If that doesn't help, here's what you need to do also:
- Now reset SIC and initialize SIC via cpconfig new.
- Now install the policy from SmartConsole
- Now check the cluster state via cphapro stat
If this does not help, execute the following SK:
- sk109755
- sk88360
- sk151952
- sk110573
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I got same issue.
What I to fix it:
1- fw unloadlocal both SG
2- create rule permit src/dst cluster/SG
3- install policy
Tks,
victor cortez