FTP server

[Moudar]

Hi

I got SMS and gateways all running 81.20 Take: 113

On SMS which is installed on a VM, scheduled FTP backup acts weird

 

so no file is getting uploaded to the server i do not know why, as you can see there is no STOR messages
Gaia never attempted a file upload.
It only listed the directory and then quit.
No STOR command = no upload.

Works fine on gateways!

so any ideas,

[PhoneBoy]

Might require a TAC case to investigate.

[the_rock]

Did you try cprestart?

[AkosBakos]

Hi @Moudar 

MAybe you are facing with this?

Backup file size on the Security Management Server grows after an upgrade.

Take 115

Take 111, Take 113

sk183835

PRJ-63371

https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/R81.20/Critical-Information.htm

Try to install the latest GA on the SMS, and let's see what we get.

Akos

[the_rock]

Good point Akos.

[Moudar]

That might be the cause. I’m upgrading next week, and I’ll post an update here once it’s done.

[the_rock]

Let us know how it goes.

[Bob_Zimmerman]

Are there contents in the root directory the user gets?

Are you telling the SmartCenter to write its backups to a particular path? If so, does the path exist?

Is there a chance the name of the new backup overlaps with the name of an existing file?

[Moudar]

The path is /. It exists and is already being used by the gateways, which are successfully backing up to it.

[the_rock]

I found the notes from few years ago when I was helping a client with same issue and they also had problem with backup to / dir, but once they changed it to a different one, worked fine. Definitely worth testing.