Can we upgrade R80.20 M2 to r80.30?

[Blason_R]

Hi Folks,

Wondering if an upgrade from R80.20M2  to R80.30 is possible? I tried upgrading mine and it failed twice. Second time CPD service was not coming up hence wondering if this path is first available?

[IrinaK]

This upgrade path is supported, indeed.

Are you upgrading MDS or SMC? via CPUSE or Advanced upgrade?

Regards,

Irina.

[Blason_R]

This is SMC or just management server with Version  R80.20 M2 and we tried upgrading to R80.30 it failed twice.

First time it was a space issue and since we had previous snapshots stored it could not store further Snapshots while at second time after freeing space upgrade went successfully but cpwd_admin list shows CPD as terminated.

Hence later on we had to revert to earlier vmware snapshot.

[Blason_R]

Oh BTW its a CPUSE upgrade.

[IrinaK]

Can you, please, send:

1. upgrade_summary log located in $FWDIR/log/upgrade_summary.elg  

2. logs in /opt/CPInstlog there're directories oflogsFromPreVersion and logsFromPostVersion

You are welcome to contact me at irinamot@checkpoint.com.

Regards,

Irina.

[Blason_R]

Hello,

Thanks we were able to upgrade it to R80.30 successfully. Thanks a lot for your support. This time it went without any issues.

[Blason_R]

Surely since it was a VM version we reverted to the last snapshot which must have lost all the settings and logs. Let me give a try once again and revert with logs in case failure encountered.