API readiness test FAILED. The server is down and unable to receive connections!

[rd23]

i want to export rule from my checkpoint, and show error 

[Expert@gw-6bcffd:0]# $MDS_FWDIR/scripts/web_api_show_package.sh
Script stopped running due to severe error!
Result file location: show_package-2023-09-01_20-29-41.tar.gz

i check my api status, is show failed API readiness test 

[Expert@gw-6bcffd:0]# api status

API Settings:
---------------------
Accessibility: Require all granted
Automatic Start: Enabled

Processes:

Name State PID More Information
-------------------------------------------------
API Started 31054
CPM Started 31054 Check Point Security Management Server is running and ready
FWM Started 30779
APACHE Started 11794

Port Details:
-------------------
JETTY Internal Port: 64618
JETTY Documentation Internal Port: 54979
APACHE Gaia Port: 443

Profile:
-------------------
Machine profile: Medium env resources profile
CPM heap size: 1280m

--------------------------------------------
Overall API Status: Started
--------------------------------------------

API readiness test FAILED. The server is down and unable to receive connections!

Notes:
------------
To collect troubleshooting data, please run 'api status -s <comment>'

previously i have issue like this, but i just delete file know_hosts and solved and now it's doesn't works.
any suggestion? 

[Tal_Paz-Fridman]

I would suggest:

1| restart the services on the Security Management Server (cpstop/cpstart)

2| Reboot the machine

3| Check the output of the $FWDIR/log/api.elg file

[rd23 · Accepted solution]

Thanks for your solution,

but this issue it's resolved after i reinstalled > increase hdd from 60 to 100 > inject license before import database 

[Salom_Idhogela]

Hi,

What did you reinstall? I am experiencing the same issue. It started after I have increased the CPU to 8 and RAM to 32.

Regards,

Salom