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_Chris_
Participant
‎2025-12-03 11:37 PM

Installing Threat Prevention Policy failes after Upgrade to R82

Hey guys,

I upgraded my mangement server from R81.20 to R82 JHF 44 with migrate_server. Worked fine so far.

But when I want to install Threat Prevention Policy it failes.

threat_prevention_fail.png

My GW is R81.20 JHF 113.

Do you need any other information?

 

Regards

Chris

0 Kudos
12 Replies
Vincent_Bacher
MVP Silver
MVP Silver
‎2025-12-04 02:47 AM

In this case i would recommend logging a SR at UC.

and now to something completely different - CCVS, CCAS, CCTE, CCCS, CCSM elite
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the_rock
MVP Diamond
MVP Diamond
‎2025-12-04 07:51 AM

Can you see if it works without accelerated policy install? When you see policy install window, just right click on the fw, check option that comes up and see if same issue happens. 

Best,
Andy
"Have a great day and if its not, change it"
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_Chris_
Participant
‎2025-12-15 04:52 AM
In response to the_rock

Maybe I am wrong, but acceleration is only for Access Control Policy, not for Threat Prevention Policy.

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the_rock
MVP Diamond
MVP Diamond
‎2025-12-15 04:55 AM
In response to _Chris_

Im fairly sure it applies regardless, but maybe someone else can confirm.

Best,
Andy
"Have a great day and if its not, change it"
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_Chris_
Participant
‎2025-12-15 04:59 AM
In response to the_rock

That´s what I see.

 

grafik.png

the_rock
MVP Diamond
MVP Diamond
‎2025-12-15 05:00 AM
In response to _Chris_

K, fair enough, I was mistaken, apologies. 

Best,
Andy
"Have a great day and if its not, change it"
0 Kudos
_Chris_
Participant
‎2025-12-15 05:02 AM
In response to the_rock

No problem, thank you for your suggestion of a solution.
0 Kudos
the_rock
MVP Diamond
MVP Diamond
‎2025-12-15 05:05 AM
In response to _Chris_

Did you end up opening TAC case yet?

Best,
Andy
"Have a great day and if its not, change it"
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Lesley
MVP Gold
MVP Gold
‎2025-12-06 02:08 AM

https://support.checkpoint.com/results/sk/sk174767

-------
Please press "Accept as Solution" if my post solved it 🙂
the_rock
MVP Diamond
MVP Diamond
‎2025-12-06 04:25 AM
In response to Lesley

Definitely worth trying.

Best,
Andy
"Have a great day and if its not, change it"
0 Kudos
_Chris_
Participant
‎2025-12-15 04:49 AM
In response to the_rock

Tanks, but the file $FWDIR/conf/amw_loader_dbg doesn´t exists on the Security Management Server

0 Kudos
PhoneBoy
Admin
Admin
‎2025-12-15 03:56 PM
In response to _Chris_

As suggested at the beginning of this thread, suggest opening a TAC case for assistance: https://help.checkpoint.com 

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