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Frank Yuan
I am trying to install Capsule Docs on my machine but it keeps failing at the download stage with this error: The installer failed to download all the required files. please check your internet connection and try the installation again. I have checked everything, including firewall, anti-virus, etc. uninstalled Capsule viewer etc that could… (Show more)
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Valeri Loukine
Well, this is not a happy post.    I was struggling for half a day today, trying to figure why I cannot open a protected PDF today on Mac with  Capsule Doc Viewer. And the only answer I have is: It does not work at all!   Some details and screenshots are by the link
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Cindy Schmidt
Did you ever wonder What file types are supported by Capsule Docs?   As of today (May-2018), Check Point Capsule Docs support the following file types: 1. Office file types. 2. Adobe file types (not pro). 3. Autodesk AutoCAD file types:   ile Types Target Application *.DGN Autodesk AutoCAD *.DST Autodesk AutoCAD *.DWF Autodesk AutoCAD *.DWFX… (Show more)
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Andre K
Hi all, after upgrading my MacBook Pro to the latest macOS Majave the laptop ended in a boot loop. I ended up booting in safe mode en noticed in the crash report that it was referring to Capsule Docs. I ended up uninstalling Capsule Docs via cli which resolved the issue eventually. Not sure what version was installed, needed it once for opening… (Show more)
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Fabio Curcio
Capsule docs is supported in terminal environment and vmware horizon or citrix xendesktop?
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Daniel Collins
Does a reverse proxy have to be used for Capsule Docs? Can I just use a NAT on the firewall limited down to TCP/443?   All documentation refers to using a reverse proxy, but I can't see any reason why we can't just use a NAT (other than security reasons)
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John Binnington-Pearce
So I was using Capsule Docs App (not viewer as the performance was shockingly bad).  However, although I could now read my protected content without issue in Adobe, whenever I opened a MS Office application my Cylance protection kicked in for ISWMGR.exe (potential exploit) and rendered my whole office suite unusable.   The only option was to… (Show more)
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Chiko Phiri
Hello, I deployed capsule docs by installing the checkpoint endpoint client with the capsule docs blade enabled. I followed instructions in SmarEndpoint Admin Guide but when I try to protect a document I get the following error: "Protection Failure. You are trying to protect the file: document.docx The file cannot be protected as there are… (Show more)
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Tung Nguyen Son
Dear all,  I have issue with capsule docs com add-in which download from and use with Microsoft Office 2016 on Microsoft WIndows build 1803. The Com add-in cannot load on startup when start Microsoft office. I try to load manually, capsule docs status is initializing and Microsoft office hang.  Have you see this issue?
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