AnsweredAssumed Answered

Removed uninstall password

Question asked by Marcus Halmsjo on Feb 27, 2018
Latest reply on Mar 7, 2018 by Marcus Halmsjo

Hi,

 

I am having a problem with uninstallation of EPS client that got stuck and now when anything that has to change the old files it prompts for the uninstall password and that is removed...

Our configured password does not work and neither does "secret".

 

Tried running the Microsoft tool "Program Install and Uninstall Troubleshooter" that i found as suggestion on other problems and it found and fixed "something" and now Check Point Endpoint Security does not show up under programs and features, though it still prompts for the uninstall password if i try to install the new EPS client.

 

Still have keys under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CheckPoint\Endpoint Security

 

like "installed" for Anti-Malware is sett to 1 though i can't touch these since they are locked.

 

Any idea on how i can forcibly remove EPS and reinstall new?

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