CCSA Certificate not available in User Center

[PraveenChowdary]

Hi,

I passed my CCSA R81 156-215.81 exam on December 22, 2023. I have verified that my User Center email and the email provided for Pearson VUE are the same. I have received score report from Pearson VUE and an email from Checkpoint stating that I have earned a badge. But my certificate is still not available in My Info > My Certifications in my User Center account. Please help me with this.

Thank You

[Chris_Atkinson · Accepted solution]

It may take up to 3 weeks, please report back if the issue persists 

If your certificate does not appear in mid-January, please open a non-technical request for it via https://help.checkpoint.com

[the_rock · Accepted solution]

As Chris said, sometimes it takes 2-3 weeks. I tagged @Jason_Tugwell , he can check it for you.

Happy New Year.

Best,

Andy