Valeri_Loukine,
Thank you for the reply. If my message seems negative, please know it is not directed at you personally, I'm just a little frustrated. I appreciate you taking the time to answer.
My goal is three fold.
One: is to expand on my initial post with some detail to clarify some assumptions.
Two: is to give feedback to whoever is creating these tests to make them better and cause less frustration to the test takers.
Three: Possibly by achieving goal two, and making the test align more, I might save other test takers from emptying their bank accounts by having to take it multiple times.
So that all being said, here is my response points:
1. I agree NAT is covered in the course, and in the manual. However "thoroughly" is a bit subjective. My course instructor did not spend much time on it, and I really didn't pick up any new nuggets in this section other than the location of the local.arp file. However, after seeing the "memorable question" on the exam that I did not know the answer, I've re-read the course manual section for NAT, reviewed the Lab, and did a text "find" in the entire document for any clue to the exam answer and it is not in the text. Any real world NAT experience I've had didn't ever breach the content of this particular question. This is why I'm concerned.
So maybe this was a instructor nugget of information that is missed? I guess that is possible. However, I would assume if it was noteworthy, it would be in the course manual?
2. I did take the official course and although I'm new to R80, I'm not new to Checkpoint, It has been many years since I've been deeply involved in a Checkpoint but I'm by no means a green first timer. On the flip side I have learned many new things in the CCSA/CCSE courses and consider it a valuable endeavor for all experience levels.
3. I have questions about these "control" questions you mentioned. If there are "control" questions that you can't get right, do they negatively affect your score? This is a concept that I'm not familiar with. If it does impact the score, this is why I have a problem. Sure, I failed the test, I got some other questions wrong other than the one I'm referring to. I actually had to guess at quite a few. But my point is if there are questions that are not covered in the course. Or they are not able to be answered correctly at all, then the test is engineered to make it easy to fail. From my perspective, they are effectively starting everyone with a negative score. Had it been covered in the official course and backed up by supporting documentation I could have answered this question without guessing and maybe passed the exam.
The sad part is, I still have not learned the answer to this particular question. There were other questions on the exam that I was unsure about and after re-reading the text on those topics, I was able to find the answer and increase my knowledge for next time. I now expect that if I get the same or similar question, I'll be able to answer it without guessing. Certainly not the case with this particular NAT question. I really wish there was a way to communicate with the test creators to discuss this one particular question. This test experience has been very frustrating to say the least, I generally don't fail and it has been a hard pill to swallow.
Regards