Showing bash instead of name as Expert (When openning Expert Mode)

[Chinmaya_Naik]

Hi Checkmates,

We able to see "bashxx" instead of "Expert with hostname".

In clish mode its showing as per the expectation 👍

Able to run Expert related command👍

1. For testing we change the shell to /bin/bash/ but no luck 👎

Reboot is Pending for test but can't because its a live environment.

Please help if any one face  this kind of issue or anyone have any suggestion.

"/etc/passwd" of FW1 :

admin:x:0:0::/home/admin:/bin/bash
monitor:x:102:100:Monitor:/home/monitor:/etc/cli.sh
root:x:0:0:root:/root:/sbin/nologin
nobody:x:99:99:Nobody:/:/sbin/nologin
postfix:x:1001:1001:Postfix:/home/postfix:/sbin/nologin
rpm:x:37:37::/var/lib/rpm:/sbin/nologin
shutdown:x:6:0:shutdown:/sbin:/sbin/shutdown
pcap:x:77:77::/var/arpwatch:/sbin/nologin
halt:x:7:0:halt:/sbin:/sbin/halt
cp_postgres:x:1008:0:Postgres:/home/cp_postgres:/bin/sh
cp_extensions:x:8086:1:CP Extensions:/home/cp_extensions:/bin/sh
bsphcl:x:0:0:Bsphcl:/home/bsphcl/:/etc/cli.sh      (Additional Line which not available on FW2 which showing bash)
cpep_user:x:1500:1500::/home/cpep_user:/sbin/nologin
vcsa:x:69:69:virtual console memory owner:/dev:/sbin/nologin
_nonlocl:x:96:100:Non-local user:/home/_nonlocl:/etc/cli.sh
sshd:x:74:74:Privilege-separated:/var/empty/sshd:/sbin/nologin

"/etc/passwd" of FW2 :

admin:x:0:0::/home/admin:/bin/bash
monitor:x:102:100:Monitor:/home/monitor:/etc/cli.sh
root:x:0:0:root:/root:/sbin/nologin
nobody:x:99:99:Nobody:/:/sbin/nologin
postfix:x:1001:1001:Postfix:/home/postfix:/sbin/nologin
rpm:x:37:37::/var/lib/rpm:/sbin/nologin
shutdown:x:6:0:shutdown:/sbin:/sbin/shutdown
pcap:x:77:77::/var/arpwatch:/sbin/nologin
halt:x:7:0:halt:/sbin:/sbin/halt
cp_postgres:x:1008:0:Postgres:/home/cp_postgres:/bin/sh
cp_extensions:x:8086:1:CP Extensions:/home/cp_extensions:/bin/sh
cpep_user:x:1500:1500::/home/cpep_user:/sbin/nologin
vcsa:x:69:69:virtual console memory owner:/dev:/sbin/nologin
_nonlocl:x:96:100:Non-local user:/home/_nonlocl:/etc/cli.sh
sshd:x:74:74:Privilege-separated:/var/empty/sshd:/sbin/nologin

@Chinmaya_Naik 

[_Val_]

Your admin shell is set to bash: admin:x:0:0::/home/admin:/bin/bash, that's why.

Set to cli.sh, similar to "monitor" user. It is most probably was changed manually.

[Bob_Zimmerman]

That's not the problem. The problem is the prompt is showing 'bash-4.4#', which happens when the /etc/bashrc isn't run for some reason.

With the user's shell set to /bin/bash, BASH should be launched as an interactive shell and a login shell. Both of those should cause the /etc/bashrc to be run. When the user's shell is set to /etc/cli.sh and they elevate to expert, BASH is launched as an interactive shell (so /etc/bashrc still runs) but not a login shell. Since it clearly isn't working as expected, maybe /etc/bashrc isn't readable?

[the_rock]

Did not know that, learned something new.

[Chinmaya_Naik]

@Bob_Zimmerman 

Yes correct explanation about my issue.

Only I need to know solution and the difference between them like Expert and bash name as per the screenshot.

@Chinmaya_Naik 

[the_rock]

@_Val_ is 100% right, as usual. You need to change the shell...so /bin/bash is to expert mode right away and /etc/cli.sh is regular shell.

Andy