Checkpoint integration with Cisco ISE - Authentication issue

[LostBoY]

 I have my CP integrated with Cisco ISE 3.0

In the ISE Logs i see authentication failure for the user but the user is able to login.. its working as expected but the problem is logs are not correct.. is it a known issue ? do i need to reset RADIUS keys or anything ?

[Chris_Atkinson]

Are you forcing/using PxGrid 1.0?

[LostBoY]

no..its 2.0

[Chris_Atkinson]

We don't support 2.0 yet, I recall this is documented on the Identity Collector & Identity Agent SKs.

Unsure if it's causing your issue but definitely a place to start!

[LostBoY]

ohk..i have another R80.40 in another data center integrated with same ISE Server.. its on the same build and i am not facing any issue there.. i wonder if i have hit a bug.. this was working fine previously

[the_rock]

Let us know how it gets solved, as I had customer ask me about it, but not sure if it is compatibility issue.