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Yaroslav_Basenk
Participant
‎2020-06-23 09:33 AM

Application and URLs filtering rules do not apply to Terminal Servers users

Hello!

I have a problem identifying terminal server users. I installed the MUH v2 agent on the terminal server and see all the users in the PDP table on the gateway with the correct access roles. But in the logs, the Source User Name cell is empty. What am I doing wrong?

P/s I use proxy feature .

Screenshot from 2020-06-23 19-21-49.png

 

InkedScreenshot from 2020-06-23 19-23-42_LI.jpgScreenshot from 2020-06-23 19-27-06.png

 

 

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3 Replies
PhoneBoy
Admin
Admin
‎2020-06-23 09:53 AM

On the off chance it matters here, make sure the XFF bits described here are enabled: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

Adding @Royi_Priov in case he can think of something else. 

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Yaroslav_Basenk
Participant
‎2020-06-25 03:36 AM
In response to PhoneBoy

A little update.
The issue appeared only with MUH Agent v2. (and yes,take 210 installed)

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PhoneBoy
Admin
Admin
‎2020-06-25 04:13 PM
In response to Yaroslav_Basenk

If it appeared with newer software, it's definitely worth a TAC case.
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