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bezeq_int
Participant
Monday

checkpoint System error- failed to retrieve logs

Hello,

We're using checkpoint Quantum Spark 1590 Appliance, version R81.10.08,

Keep getting this error:

"System Error

An internal error has occurred.

If the problem persists, contact Check Point Technical Assistance Center

Failed to retrieve logs"

Is there a way to fix it?

 

 

 

 

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2 Replies
PhoneBoy
Admin
Admin
Monday

Suggest upgrading to the latest firmware (R81.10.15).
If the problem persists, a TAC case is probably in order.

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the_rock
Legend
Legend
Monday

I would say, first, maybe try reboot, if that fails, upgrade. If that fails too, yes, contact TAC.

Andy

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Epsum factorial non deposit quid pro quo hic escorol.

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