Unblock URL

[Lara_Sawalha]

I have a check point 1450 Appliance, a website is blocked because its under the Media Sharing category.

I tried to unblock it by adding a Firewall policy rule, but its not getting unblocked because the rule is not taking effect, the URL is still blocked by the standard default policy.

How can I make the url bypass the default filtering policy?

[G_W_Albrecht]

This question should be located here: SMB and SMP 

Did you already try sk105892 - How to add an exception for a specific web site in the URL filtering of CP 600/1100 appli... ?

[Lara_Sawalha]

Yeah, actually I created the rule based on this article, but when I checked the log I discovered that the website is still blocked because of the default rule.

[G_W_Albrecht]

Then i would ask TAC for support - you have followed an sk that did not work as it should !

[Lara_Sawalha]

I cant seem to be able to contact them by phone, do you have the support email account?

[PhoneBoy]

All the ways to contact support are here: Contact Support | Check Point Software 

For the 1450 appliance (assuming this is locally managed), you can use the Small & Medium Business "Chat with Support" link on the above page.