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Us4r
Contributor

Checkpoint 1400 - What happens after EndOfSupport?

Hello,

 

we have a lot of 1400 SMB gateways. What happens after EndOfSupport?

 

Can we license the NGTP Blade package after Oct. 2024 and only new Software fixes won't be released?

 

Thanks for your anwsers

 

Florian

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7 Replies
Chris_Atkinson
Employee Employee
Employee

Note RMA entitlements will also be void after the End of Support date.

https://www.checkpoint.com/support-services/support-life-cycle-policy/ 

CCSM R77/R80/ELITE
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PhoneBoy
Admin
Admin

Your best bet is to work with your local Check Point office around this requirement.
Usually we can offer some level of support post end-of-support date but it must be arranged beforehand and it will be at extra cost.

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G_W_Albrecht
Legend
Legend

Usually, as a product is End-of-Life, you use them to do a trade-in with CP for new appliances.

CCSE CCTE CCSM SMB Specialist
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Steffen_Appel
Advisor

They will of course continue to work, but if they are centrally managed the installation backend will be removed with the next release.

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_Val_
Admin
Admin

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Us4r
Contributor

OK thank you for that information.

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the_rock
Legend
Legend

I can only share with you my personal experience. Literally, every reseller I know will help their customers even if the firewalls they have are end of support or software they use is not officially supported by the vendor. The biggest issue is that if you need vendor's support at any point, it will most likely, be very minimal. Some vendors may offer you "best effort" support, which can be described many ways, depending who you ask. As guys said here, your best bet is to contact your local SE and discuss your options.

Yes, firewalls will continue to work, but you are taking a huge risk, because if something was to happen down the road, chances of getting an RMA or support are very low.

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