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Arturxr
Explorer

on the second connection via endpoint security vpn, the client tries to connect using the internalip

on the second connection via endpoint security vpn, the client tries to connect using the internal ip address, respectively, it is not possible to connect from the external network, recreating the connection helps

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6 Replies
PhoneBoy
Admin
Admin

You can fix this by setting the Link Selection on the gateway object to the external IP the user is actually connecting with.

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Arturxr
Explorer

i cant set this

Arturxr_1-1663763187996.png

 

 

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Arturxr
Explorer

why am i not able to make settings link translation?

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PhoneBoy
Admin
Admin

Never seen that before.
I recommend involving the TAC here.

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It's seen in the screenshot why:

You are using ISP redundancy and have set the VPN Link Selection to follow these settings

 

PS: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

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PhoneBoy
Admin
Admin

Ah, yes, good catch!

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