CheckPOint Endpoint Security Client stuck on user authentication

[panfilovalexey1]

Hello!

I have configured Remote Access VPN on Gaia 77.30, when I try to connect with Endpoint Security Client, it stucks on "User *** authenticated by FireWall-1 authentication" and nothing happened. 

In SmartView Tracker there are logs that authentification was successful. 

[PhoneBoy]

In the client, you can collect debugs by going into the UI and selecting Advanced.
From there, there is is a button to collect the logs.
It should provide a clue where it is hanging up in the process.

All that said, R77.30 has been End of Support for a couple years now and you should really upgrade to a supported release.