on the second connection via endpoint security vpn, the client tries to connect using the internalip

[Arturxr]

on the second connection via endpoint security vpn, the client tries to connect using the internal ip address, respectively, it is not possible to connect from the external network, recreating the connection helps

[PhoneBoy]

You can fix this by setting the Link Selection on the gateway object to the external IP the user is actually connecting with.

[Arturxr]

i cant set this

[Arturxr]

why am i not able to make settings link translation?

[PhoneBoy]

Never seen that before.
I recommend involving the TAC here.

[Norbert_Bohusch]

It's seen in the screenshot why:

You are using ISP redundancy and have set the VPN Link Selection to follow these settings

PS: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

[PhoneBoy]

Ah, yes, good catch!