Last Monday during the evening several users had issues connecting VPN Remote Access.
They would enter their VPN login information and 1 minute later the pop-up for the login prompt would appear again.
This went on for several hours. Everything was working fine for those users during the day and it was working fine again the day after.
How can I find what caused this and ensure it doesn’t happen again?
For two of them I have a Failed Login in the logs with reason ‘Could not obtain user object. Timeout reached.’ But for the others, I’m not seeing anything that stands out.
The clients are E86.20. The gateway is R80.40. The management server is R81.10 (updated from R80.40 approximately two weeks before the incident)
Anyone has seen this issue before or has anything to suggest in where to investigate to identify the cause?
Thanks