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rajesh_s
Contributor

Remote access vpn connecting issue

I configure remote access vpn on R77.30, When i try to connect to remote access vpn, ending up with error Site not responding, Any idea what could  be the issue?.

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10 Replies
Gaurav_Pandya
Advisor

Hi Rajesh,

There are many reasons for this particular error "Site not responding".

First of all Endpoint connect uses http & https to create site so make sure that there is no issue with connectivity. After that you can refer sk116933, sk91600, sk113558 to check the exact issue. 

Amit_Koren
Participant

In the firewall object go to VPN Clients->Remote Access

Make sure "Visitor Mode" is enabled.

In Global Properties, make sure "Accept Control Connections" and Accept Remote Access Control connections" are enabled OR make sure you have a rule allowing HTTPS and IKE NAT Traversal to the firewall.

rajesh_s
Contributor

Hi Gaurav and Amit,

Thanks for your revert, I resolved the issue, There was a issue with internal certificate.

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Gaurav_Pandya
Advisor

Ok Rajesh,

Thanks for the Update

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Alagesan_J
Explorer

Can any one help me, if i have frequent disconnection after connecting the client VPN.

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Gaurav_Pandya
Advisor

Hi Alagesan,

Are you dropping connection with VPN or internal LAN? Means your remote access VPN drops frequently or VPN remains connected but internal desktops are dropping.

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Stephen12
Explorer

sir where did you get the certificate. i have been also having this problem.

 

thank you

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Jeff_Gao
Advisor

@rajesh_s  how do you resolve the issue,i had a similar problem. vpn client can not connect successful in computer but it can connect successful in mobile phone.

when connect to 47%,will failed as follow:

微信图片_20200211194045.png

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G_W_Albrecht
Legend
Legend

That is a completely different RA VPN with different licenses - the Endpoint RA VPN is IP Sec, mobile Capsule is SSL VPN working with Mobile Access Blade...

CCSE CCTE SMB Specialist
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danvilarinho
Explorer

Helo! Did you manage to solve the problem? I have version 82.40 and the same is happening.

I've already installed version 84.0, disabled firewall and even so I can't get past 47%.

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