Remote access capsule Issue

[ihenock101]

Hi All,

I'm having an issue with the remote access VPN I recently configured. When I initially use the capsule, it connects well and works fine. But when I try to connect a second time, the site IP address changes to the checkpoint management address and I can't establish a connection anymore. I would be grateful if you could help me troubleshoot this problem so that I can get remote access up and running again. For further clarity I attached the screenshot 

Regards,

[Martin_Raska · Accepted solution]

Hi,

you are probably using NAT for your GW.

This will help you - https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

[AndreiR]

Hi @ihenock101 ,

Check that gateway's interfaces are properly defined in the Network Management. It might be that your management interface is defined as External.

[the_rock]

Both super valid points, specially one @Martin_Raska brought up.

[PhoneBoy]

Have you checked: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...