Your Infinity Playblocks license will expire in 10 days

[G_W_Albrecht]

After the partner has configured and licensed a FW cluster, the tenants Admin receives Emails from Playblocks-announcements@checkpoint.com concerning the license - but customer has never tried, enabled or licensed PlayBlocks and is very confused now. Is this a new Marketing Scheme backfiring? Any other experiences with these messages ?

[_Val_]

It's probably ask TAC about this

[Tal_Paz-Fridman]

Adding @Tal_Ben_Bassat to see if she could look into the issue

[G_W_Albrecht]

Same issue in our LAB ! We had PlayBlocks enabled for testing with temporary license/Eval but over a year after t expired, i still get PlayBlock weekly update Emails starting with the phrase: License of Infinity Playblocks has expired. Renew the license to keep your system secure.

[G_W_Albrecht]

Does not seem to be important to @Tal_Ben_Bassat 

[Tal_Ben_Bassat]

Thanks for the message - I was on vacation, which is why I didn’t respond earlier. My team and I in R&D take every piece of feedback seriously and really appreciate the discussion here. Please see my response above.

[Pedro_Espindola]

Same here. It seems that enabling any of the Quantum services in Infinity Portal such as SD-WAN will automatically enable Playblocks and then flood the customer/partner with emails saying it will expire soon or has expired. That on top of all the email alerts about policy install and login as expert, which might be dozens a day during inital deployment of the gateways. Very very noisy without any heads up.

[the_rock]

Yep...I keep getting the same, except for harmony mobile, though its expired.

Andy

[Tal_Ben_Bassat]

Thanks for the message - Please see my response above.

[Tal_Ben_Bassat · Accepted solution]

Hi,

Thanks for raising this.

Just to clarify — Infinity PlayBlocks is a paid product, but until now, its functionality has been available without enforced licensing (essentially running in a trial mode). Starting next week, license enforcement will begin, which explains why customers are now receiving notifications — even if they never explicitly enabled or purchased PlayBlocks. In many cases, PlayBlocks may have been automatically activated through other Check Point products such as Quantum Security Gateways, Harmony Endpoint, or other integrated solutions.

PlayBlocks is a collaborative detection and response platform that works across the entire Check Point ecosystem — including Quantum, Harmony, CloudGuard, and even third-party integrations. It’s designed to provide enhanced visibility, correlate security events, and orchestrate automated responses across environments.

The emails from playblocks-announcements@checkpoint.com are likely part of this transition to license enforcement — not part of a marketing campaign — though the messaging could definitely be clearer to avoid confusion.

Hope this helps clarify things.

Thanks,
Tal