Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Explorer

R80.30 Identity Collector connection error

ckp2.JPGckp.JPGHas anyone seen this error before?

When I create the new domain on ID collector and test the communication I got the error "A Security package specific error occurred".

0 Kudos
7 Replies
Highlighted
Champion
Champion

our user name does not look accurate.

0 Kudos
Highlighted
Explorer

The user is correct but is not displayed entirely. 

0 Kudos
Highlighted
Admin
Admin

Which version of IDC? @Royi_Priov 

0 Kudos
Highlighted
Explorer

The Domain Controller is a Windows 2008 R2 server fully updated

0 Kudos
Highlighted
Admin
Admin

I am referring to the Identity Collector client itself?
0 Kudos
Highlighted
Explorer

The Identity Collector agent version is 80.72.0000 , from a R80.30 gateway.

I checked the Windows services and the IDC service is running.

0 Kudos
Highlighted

"Service Communication Failure" means that the Windows Service (services.msc) is not running!
0 Kudos