Updatable Geo Objects categorize IP as from the wrong country

[G_W_Albrecht]

Some customers think it appropriate to use Updatable Geo Objects for e.g. enabling only RA clients connecting from their own country. Besides the need of a second RA alternative for upper management that can be temporarily located all over the world, every couple of weeks customer will encounter that Updatable Geo Objects categorize an IP as from the wrong country. Usually, the MaxMind database shows the country correctly, only the CP GW has a wrong country and blocks RA access for this IP.

This needs a Technical SR# and it will take 5 - 10 days until CP confirms that the IPs recognized country is wrong; also, correction is only made with the next friday Geo Objects GeoLite2IP database update.

But why not create an own page similar to URLF check and correction https://urlcat.checkpoint.com/urlcat/main.htm enabling customers to request corrections themselves ?

[jjcp]

we have the same issue as the above comment.

Suddenly the updatable object show an IP located in a country that isn't allowed in our organitzaion. But, MaxMind  and others webs localize the IP in an allowed contry.

So, what can we do?  Allow the country until the updatable object change again their flag ?  Are a SK explaining what we can do ?
An updatable object force update? how we can do?

[PhoneBoy]

Start with troubleshooting the download of updates: https://support.checkpoint.com/results/sk/sk122636