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anhht4
Participant
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Web SmartConsole SAML Admin login - No Identify Provider Defined

Hello all,

I recently configured the Administrator Account with SAML Authentication Login,  it was working fine for both Web and App SmartConsole. But after a few days, it stopped working for Web SmartConsole, right after I click "Login with SSO", it's showing error:

2024-01-31 10_30_26-AdminDesktop 2022 Infrastructure - Desktop Viewer.png

But local user-account can be logged in with Web SmartConsole.

With the native app SmartConsole, it works all fine with SAML logins and local user.

The SMS has following version: HOTFIX_R81_20_JUMBO_HF_MAIN Take: 24

Anyone faces this issue? Is there any log somewhere that I should have a look.

Please help advise. Many thanks!

Cheers,

Andy

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Accepted Solutions
Ofir_Calif
Employee
Employee

Hi @anhht4 ,
Sorry for the inconvenience, we have an issue with SAML in our last Web SmartConsole release.
A new release with a fix will be released soon.
I can provide you with a package that you can install manually to fix the issue.
It can be downloaded from here: https://support.checkpoint.com/results/download/131180
Installation instructions can be found under "Manual installation (Offline)" here: https://support.checkpoint.com/results/sk/sk170314

Thanks,
Ofir

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(1)
3 Replies
mguevara
Explorer

Hi Andy, 

I opened a ticket with TAC and they told me it was a bug in take 94 of the web SmartConsole and to run the following command to resolve the issue: 

#autoupdatercli revert web_console


Ofir_Calif
Employee
Employee

Hi @anhht4 ,
Sorry for the inconvenience, we have an issue with SAML in our last Web SmartConsole release.
A new release with a fix will be released soon.
I can provide you with a package that you can install manually to fix the issue.
It can be downloaded from here: https://support.checkpoint.com/results/download/131180
Installation instructions can be found under "Manual installation (Offline)" here: https://support.checkpoint.com/results/sk/sk170314

Thanks,
Ofir

(1)
anhht4
Participant

Hi Ofir,

Apologies for delay response.

I've just installed the take you provided, and it works well now!

Many thanks for your support!

BR,

Andy

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