VSX - SmartView get no logs

[basti09_]

Hi together,

we have a VSX environment with several instances. The SmartView get logs of all instances, except from one.

Log Indexing is enabled.

Do you have any suggestions?

[_Val_]

Make sure you have installed database to your SmartLog server after creating this VS

[basti09_]

Hi Val,

database is installed, unfortunately the problem isnt solved. Do you have any ideas?

[PhoneBoy]

Suggest a TAC case.
But am curious: is the VS managed in a different domain, same domain as other VSes that are getting logs?
Version/JHF level is always relevant as well.

[basti09_]

 @PhoneBoy  The VS is managed in the same domain as the other VSes. Version is R80.20 - JHF118

[PhoneBoy]

Does netstat show a connection between the VS and the management station?
Believe this should be on TCP port 256.
Still may need the TAC to understand why this is happening.

[Maarten_Sjouw]

Have you installed the policy to the VSX gateway/cluster after creating the new VS?

[basti09_]

Hi Maarten, yes i did.