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Adriel
Participant

Smart Console is not able to load Standard Policy Table

Hello Everyone,

Just curious to know what has caused this issue, and how it can be resolved.

Any assistance or insights will be appreciated.

I have attached the error for better understanding.

Thanks

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3 Replies

Contact TAC to get this issue resolved!

CCSE CCTE CCSM SMB Specialist
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Hi - does it happen even after you logout and login again using SmartConsole?

I would also suggest contacting TAC. As a temporary workaround you might want try to clone the Standard policy to see if still happens on the cloned policy:

Menu > Manage policies and layers > Select Standard policy > Actions > Clone.

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the_rock
Champion
Champion

Just some things to try:

-make sure updated smart console build is installed

-cpstop/cpstart mgmt server

-reboot if that fails

Not 100% sure below is applicable, but worth checking:

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

Andy

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