Scheduled report (GDPR) file over email is missing data.

[SayoojDinan]

The scheduled report over email is missing data. 

Type of report: GDPR 

Setup: SMS R81.20

Appliance: Open server

Issue Description:

The GDPR report is scheduled to be delivered at 2:00 AM in the non-working hours as a CSV file, but when we check the file a lot of data seems to be missing, tried cross checking with manually exported report and turns out a lot of data is missing.

Can anyone help me out on this issue, would be great if this helps out as a solution step to anyone who is facing this issue.

Warm Regards,

@SayoojDinan 

[Chris_Atkinson]

Hi - If you already have JHF T41 applied please follow-up with TAC to troubleshoot the issue further.

[Amir_Senn]

Can you send examples?

Just in case this might be relevant, CSV only exports tables from selected view/report.